UX/UI design and user experience through clear user journeys

As a UX/UI design agency, we create digital user experiences that inspire.

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Our UX & UI design experts go beyond the visual. As a UX design agency, we research, understand and design every interaction with a clear goal: to delight your target group and make your message unforgettable. From concept to implementation, we focus on creating digital user experiences that not only look good, but also contribute lastingly to your brand.

Research

However different the challenges we face may be – we start every project with a well-founded analysis phase including a requirements workshop. In doing so, we deliberately use UX/UI research to identify user needs, contexts of use and potential pain points early on.

UX Design

To make the user experience as unique as possible, the UX design process builds on the research phase initiated beforehand. The insights gained feed directly into strategy and concept development – as the basis for well-thought-out, user-centred design.

UI Design

Based on the findings from the research and UX phases, we design a user interface tailored to your users. This enables intuitive, consistent and visually appealing interaction across your web presence – for customers and partners alike.

The interdisciplinary team of UX and UI design experts at arndtteunissen helps you take your web presence to a new level.

Research

At Arndtteunissen, we start every digital project with a comprehensive analysis phase, using requirements workshops, interviews with your employees or customers and competitor analyses to build a full picture. This phase yields valuable insights into your expectations, your users' requirements and numerous findings about our starting point. All of this information ultimately helps our digital experts develop innovative and sustainable solutions for your brand.

  • Website audit
  • Customer journey analysis
  • User stories
  • Stakeholder maps
  • Personas
  • Interviews
  • User journeys
  • Content audit
  • Competitor analysis
  • Requirements workshop
  • Technology analysis
arndtteunissen employee working on the UX/UI optimisation of a website
„Together with Arndtteunissen, we have developed a comprehensive concept over the last 1.5 years that will take the Protestant Church in Düsseldorf to a new digital level. This web presence helps us reach our fellow human beings even better.“
Pastor Heinrich Fucks, Superintendent of the Protestant Church in Düsseldorf

UX Design

Once the research phase is complete, we start designing your corporate website, web shop or software solution using wireframes and various content models. We examine different navigation concepts, build a page structure and test these concepts in user tests together with your stakeholders. At this point we bring together all the experts from design and web development to create a technological basis that suits your requirements.

  • Workshops
  • Design thinking methods
  • Content strategy
  • Wireframes
  • Sitemap
  • Click dummy
Once all challenges have been identified, we at arndtteunissen begin developing your new product.
Our experts have already been honoured with numerous design awards for their work in user experience and user interface.
Special Design Kudos Award logo
Red Dot Award logo
Shop Usability Award logo
iF Design Award logo
Vega Digital Award logo
Deutscher Digital Award logo

The UX Testessen at Arndtteunissen

Innovation needs real feedback. That is why we are proud hosts of the Usability Testessen, a UX event format established across Germany in cooperation with the German UPA.

At regular intervals, we open our doors to developers, designers and users. The principle is simple: over pizza, cold drinks and in a relaxed atmosphere, prototypes, apps and websites are tested for their usability. As a branding agency, we thus bridge the gap between strategic design and measurable usability.

Learn more here.

Six people sit at tables in different places, talking

UI Design

The work of our digital experts only becomes truly measurable through the visual presentation. All the previous steps contribute to how your new digital presence works – with user interface design, we change the way it is perceived. Our designers design your web presence along your company's guidelines following the principle of Atomic Design, creating an interplay of UX & UI that contributes lastingly to your brand values.

  • Atomic design
  • Graphical user interface (GUI kit)
  • Text styles & typography
  • Prototyping
  • User testing

Designing in a user-centred way means: test, learn, improve

Good UX design emerges in dialogue with users. That is why we test our concepts early and iteratively – whether through click dummies, qualitative user interviews or structured usability tests. In doing so, we not only observe behaviour, but also question needs and expectations. The insights gained feed directly back into the design. The result is a digital solution that not only looks good, but above all works – for your users and your goals.

Each product gets its own detail page with plenty of useful information such as tags and publication date, and users can also choose in a dropdown which file formats they would like to download.
Douglas

To make access to press releases and the associated imagery, news and expert knowledge simpler and more convenient, we developed an intuitive press portal in a team with the PR agency Textschwester and those responsible at Douglas.

arndtteunissen-vdz-corporate-design
VDZ

The combination of information portal and corporate website makes the web presence of the Verein deutscher Zementwerke (German Cement Works' Association) as unique as it is meaningful. A visual highlight of the website is the use of the key visual.

„Ever since the redesign of our ANTEON brand in 2018, we have worked intensively with Arndtteunissen. So it was also beyond question that we would develop our new research software ANTEON Connect in collaboration with Arndtteunissen.“
Jonas Pfennings, Partner at Anteon

Process

From the first requirements workshop to the handover of the fully developed website, you get everything from a single source. In joint reviews every two weeks, we walk you through the latest developments, discuss new design approaches and clarify any questions. We also plan the so-called sprint for the coming two weeks with everyone involved, and you always have the option of reducing or expanding the project team.

 

In Scrum-based processes, our experts conceive, design and develop your product hand in hand, with the highest standards of design finesse and technology. Thanks to our colleagues' specialisations, we are able to put together a project team tailored to your needs and to react quickly and in an agile way to any hurdles that arise.

  • Agile project management
  • Scrum
  • Iterative process
  • Design sprints
arndtteunissen-agile-process

Your expert for UX & UI design

Our interdisciplinary and multiple award-winning team of experts specialises in working its way into your challenge on an individual basis. Depending on the requirements, we put together a creative team for your project that will accompany you professionally and in an agile way through the whole process. Together we define and develop the new standards for your web presence.

As the team at Arndtteunissen, we are united by a feel for unique brand work and innovative solutions at an outstanding level of design and technology. You benefit from our know-how and entrepreneurial thinking from more than 20 years of agency history.

Team spirit and organised collaboration ensure smooth processes at arndtteunissen.
FAQ - Frequently asked questions about UX & UI design
1. Why is professional UX & UI design important for my brand?

Well-thought-out UX & UI not only improves the user experience, but also strengthens your brand and ensures a higher conversion rate. Clear user guidance and consistent design build trust and increase the time visitors spend on your website or digital product.

2. How does a UX & UI design project with our agency work?

We start with a requirements workshop and develop wireframes and a sitemap before creating a visually considered UI design. We accompany you through every step – from analysis and design to final implementation.

3. Which services are included in a UX & UI design project?

Our process includes user research, wireframing, prototyping, interface design and the creation of a UI kit. We also ensure a consistent brand impact that convinces your target group and pays off in the long term.

4. How long does a UX & UI design project take to complete?

The duration varies depending on scope. Smaller projects take 4–6 weeks, complex platforms or corporate websites more like 3–6 months. After an initial conversation, we draw up a realistic schedule for your project.

5. How does our agency differ from other design agencies?

We combine strategic branding with user-centred UX & UI design. Our aim: aesthetic and functional solutions that make your brand tangible digitally and have a lasting impact – tailored to your target group.

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Corporate Identity

With great attention to detail and plenty of empathy, we create an appearance for your brand that supports you lastingly in your company's transformation and always keeps your vision in sight.

Corporate Design

As a design agency with two decades of experience in corporate design, we are absolute experts in this field and can help your brand increase its success in a lasting and measurable way.

Web Development

In close collaboration with our UX & UI designers, our application developers build your website on a range of content management systems, exactly to your wishes and specifications.

For all general topics and enquiries, please feel free to contact Christian Malling.

We look forward to an initial, no-obligation conversation with you

Christian Malling
Senior Project Manager