Privacy Policy

1. Data protection at a glance


General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy set out below this text.


Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.

 

How do we collect your data?

Firstly, your data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.

 

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

 

What rights do you have regarding your data?

You have the right at any time to receive, free of charge, information about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification, blocking or deletion of this data. For this purpose, and for any further questions on the subject of data protection, you can contact us at any time at the address given in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority.

 

Analytics tools and third-party tools

When you visit our website, your browsing behaviour may be statistically analysed. This is done primarily using cookies and so-called analytics programmes. The analysis of your browsing behaviour is generally anonymous; your browsing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following privacy policy.

You can object to this analysis. We will inform you about the options for objecting in this privacy policy.

 

 

2. General information and mandatory disclosures

 

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

 

Note on the controller

The controller responsible for data processing on this website is:

Arndtteunissen GmbH
Marc-Chagall-Straße 2
40477 Düsseldorf

Telephone: 0211 – 63 55 36 - 0
Email: info@arndtteunissen.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses or the like).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. An informal message sent to us by email is sufficient for this. The lawfulness of the data processing carried out up to the revocation remains unaffected by the revocation.

 

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

 

SSL and TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the padlock symbol in your browser bar.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

 

Objection to promotional emails

We hereby object to the use of contact details published as part of the legal notice obligation for the sending of promotional and information materials that have not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of promotional information, for example by spam emails.

 

 

3. Data collection on our website

 

Cookies

Our websites partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies”. They are deleted automatically at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies on a case-by-case basis, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are necessary to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping basket function) are stored on the basis of Art. 6(1)(f) of the General Data Protection Regulation (GDPR; German: Datenschutz-Grundverordnung, DSGVO). The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Where other cookies (e.g. cookies for analysing your browsing behaviour) are stored, these are dealt with separately in this privacy policy.

 

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
  • Browser type and browser version
  • Referrer URL
  • Time of the server request
  • Operating system used
  • Hostname of the accessing computer
  • IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6(1)(f) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

 

Contact form 

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered into the contact form therefore takes place exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. An informal message sent to us by email is sufficient for this. The lawfulness of the data processing operations carried out up to the revocation remains unaffected by the revocation.

The data you enter in the contact form remains with us until you ask us to delete it, revoke your consent to its storage or the purpose for the data storage no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

4. Analytics tools and advertising

 

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web offering and its advertising.

 

IP anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services relating to website use and internet use. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

 

Browser plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, please note that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and relating to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link:  https://tools.google.com/dlpage/gaoptout?hl=de.

 

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the collection of your data during future visits to this website: Deactivate Google Analytics. You can find more information on how Google Analytics handles user data in Google's privacy policy: https://policies.google.com/privacy?hl=de

 

Order data processing

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

 

Google AdWords and Google conversion tracking

This website uses Google AdWords. AdWords is an online advertising programme of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use so-called conversion tracking. If you click on an advert placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internet browser stores on the user's computer. These cookies expire after 30 days and are not used for the personal identification of users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advert and was forwarded to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their advert and were forwarded to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics.

“Conversion cookies” are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web offering and its advertising.

You can find more information on Google AdWords and Google conversion tracking in Google's privacy policy:  https://www.google.de/policies/privacy/. You can set your browser so that you are informed about the setting of cookies and only allow cookies on a case-by-case basis, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

 

Microsoft Clarity

Our website uses the analytics tool Microsoft Clarity, a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Microsoft Clarity enables us to analyse user behaviour on our website by capturing session recordings and heatmaps. This information helps us to optimise our website and improve usability.

Data collected:
When using Microsoft Clarity, the following data is collected:

  • Interactions with the website (e.g. mouse movements, clicks, scrolling behaviour)
  • Duration of visit and pages viewed
  • Anonymised IP address (truncated for location determination)
  • Device type, operating system and browser information
     

Legal basis for data processing:
Processing takes place on the basis of Art. 6(1)(a) GDPR, provided that you have given your consent via our cookie banner. You can revoke your consent at any time via the cookie settings on our website.

Data sharing and storage:
The collected data is processed and stored by Microsoft. It cannot be ruled out that data will be transferred to the USA. Microsoft has committed to complying with the EU Standard Contractual Clauses in order to ensure an adequate level of data protection. You can find more information on this in Microsoft's privacy policy at:
https://privacy.microsoft.com/de-de/privacystatement

Opt-out and control:
You can prevent the collection of your data by Microsoft Clarity at any time by adjusting the cookie settings on our website accordingly or by using a browser add-on to deactivate tracking technologies.

Further information on Microsoft Clarity can be found at:
https://clarity.microsoft.com