What is a job story?
A job story is a format for describing user needs that is used primarily in product development. It follows the structure: “When … I want to … so that …” and replaces classic user stories with more context and motivation. The aim is to understand behaviour patterns and develop solutions that address real problems. Job stories originate from the jobs-to-be-done framework and focus on specific situations in which users want to get something done – regardless of personas or roles.
Synonyms
user need statement, intent to act, jobs-to-be-done story, usage context description, user intent format, motivation-based user story, behaviour scenario, target group context, usage scenario, situational story